Since our founding in 1957, Hyatt has been dedicated to authentic hospitality underpinned by a commitment to responsible business. Our approach to governance, ethics and human rights is driven by our purpose: To care for people so they can be their best.
A commitment to integrity is one of Hyatt’s core values, and it guides how we run our business. This commitment extends to the highest level of our business and our Board of Directors oversees Hyatt executive officers and the management of the company to ensure our principles are consistently integrated across the company.
Code of Business Conduct and Ethics
We require all employees, including executive officers and members of our Board of Directors, to comply with our Code of Business Conduct and Ethics as well as all applicable laws and standards for legal obligations, ethics and business conduct.
Supplier Code of Conduct
Our suppliers play an important role in upholding our commitment to ethical business practices. Hyatt’s Supplier Code of Conduct articulates the expectations that we have for those with whom we do business around issues such as human rights, labor, health and safety, and the environment.
We respect the fundamental human rights of all people as stated in the Universal Declaration of Human Rights. We strive to manage our business accordingly and foster similar ideals in those with whom we do business. Our commitment is outlined in our Human Rights Statement.
As part of our commitment to protecting human rights, Hyatt takes a zero tolerance stance on human trafficking within our sphere of influence. We recognize that the hospitality industry can play an important role in preventing the exploitation of vulnerable people, especially children. The following are some of the ways that we express our commitment to combating human trafficking:
- Mandatory global human trafficking training program for managed hotels. Human trafficking training is a Hyatt brand standard and we make our training available for our franchise partners. In 2015, approximately, 55,000 of our colleagues were required to take the training, which is integrated into Hyatt’s onboarding process and compliance training.
- Hyatt worked in partnership with the International Tourism Partnership and our industry partners to develop the International Tourism Partnership’s (ITP’s) Position Statement on Human Trafficking.
- Hyatt blocked onsite access to several websites commonly used for human trafficking across all U.S. hotels.
- Signatory to ECPAT’s Code of Conduct (The Code). The Code specifically focuses on the protection of children from sexual exploitation in the travel and tourism industries.
- Hyatt supports the Department of Homeland Security (DHS) Blue Campaign – a comprehensive program to end human trafficking.
- We support programs around the world that help to prepare vulnerable youth with life and hospitality skills through partnerships that include Youth Career Initiative.