Education & Personal Advancement
Developing Our People
Hyatt is committed to helping our associates reach their highest potential throughout their careers. This is central to our People Brand – Hyatt’s global commitment to infuse our associates’ employment experience with the same hospitality and care that we demonstrate to our guests.
Hyatt’s industry-leading learning and development opportunities are available for all associates at every level in the organization, giving every individual the opportunity to play an integral role in developing and managing their career paths. Examples include rotations that expose associates to multiple facets of hotel operations, management development programs and career coaching and mentoring, all of which enable associates to pursue both personal and professional growth in their current and future roles.
Beyond developing core professional skills, associates have access to a wide range of learning and development resources on our online Hyatt Leadership Network. This commitment to developing exciting and meaningful career paths is a significant factor in the impressive tenure of our associates.
Employee Tenure & Promotions
At Hyatt, we have a long history of promoting from within. Our Foundation for the Future program helps us prepare high-performing and high-potential associates for the role of hotel general manager. Through this course, future leaders are immersed in a curriculum aligned with our core values and Hyatt’s leadership expectations. We ensure that these development opportunities are provided to a diverse group of candidates, with a particular focus on associates from different cultures, backgrounds, functions and geographical areas in the organization.
With strong professional development programs in place, Hyatt is proud of our employee tenure:
- Of our nearly 40,000 associates across the United States, almost 14,000 have 10 or more years of service, and more than 6,000 have 20 years or more.
- General Managers at our owned and managed full-service hotels have an average tenure of 20 years.
Over 63,000 associates have access to the Hyatt Leadership Network, our electronic learning management system that provides tools and resources for career advancement and personal growth
Since 2008, US$560,400 has been donated to youth education initiatives through Hyatt Community Grants
15,000 books donated to Chicago public schools in collaboration with The Pearson Foundation